Privacy notice

What we collect

• Order details: name, email, mobile number, delivery address, and what you bought.
• Payment: Stripe handles all of it. We never see or store your card number.
• WhatsApp messages: if you message us or opt in to updates, we keep the conversation to respond to your questions and provide support.
• Website analytics: information about visits to the website, including pages viewed and advertising measurement.

Why we collect it

We use your information to process payment, deliver your order and answer your questions. If you choose to receive marketing, we also use it to send you updates and offers.

Managing your consent

Order updates and marketing are separate consents. Agreeing to one never signs you up to the other. You can withdraw either at any time:

• Reply STOP to any WhatsApp message from us.
• Change your preferences in your account.
• Contact us and ask to change your preferences.

Who else sees your data

We share information needed to provide these services with Stripe for payment, our delivery courier for the address, and Meta’s WhatsApp Business API for messages you have opted in to. We do not sell your data to anyone.

How long we keep it

We keep order records for as long as Singapore tax and accounting rules require. We keep WhatsApp conversations while you remain opted in. You can ask us to delete your data. We will retain records that we are legally required to keep.

Seeing or correcting your data

You can ask us for a copy of what we hold, or ask us to correct it. Contact us with your request. We will respond within 30 days. If we need more time, we will let you know when you can expect a response.

Questions about this policy?

Contact us if you need help understanding this policy. Ask us on WhatsApp